Privacy Policy

Introduction

AreYouUsing.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website areyouusing.ai and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Interact with our AI chatbot
• Call our AI voice agent
• Schedule appointments via Calendly
• Sign up for our services
• Send us emails or other communications

This information may include:

• Name and contact information (email address, phone number)
• Business information (company name, industry, size)
• Communication preferences
• Information provided during conversations with our AI systems

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve and personalize your experience
• Communicate with you about our services
• Process your inquiries and respond to requests
• Schedule and manage appointments
• Send you updates, marketing communications, and promotional materials (with your consent)
• Analyze usage patterns and improve our website
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

AI Systems and Data Processing

Our website uses AI-powered systems including:

• AI Chatbot: Conversations with our chatbot are stored to improve service quality and track lead qualification
• AI Voice Agent: Phone calls may be recorded and transcribed for quality assurance and training purposes

We use third-party AI services (including OpenAI) to power these systems. Your data may be processed by these providers in accordance with their respective privacy policies.

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business (e.g., OpenAI, Calendly, email service providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you explicitly agree to share your information

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Chatbot conversations and voice agent transcripts are stored for service improvement and quality assurance purposes.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at support@areyouusing.ai

Third-Party Links

Our website may contain links to third-party websites (such as Calendly). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: